Privacy Policy

The Renewal Lab – Otsego, MN
Last updated: 12/7/25

At The Renewal Lab, your privacy and trust are deeply important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, book appointments, or participate in our services.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Name

• Email address

• Phone number

• Health and wellness history you choose to share

• Intake forms and questionnaires

• Payment information (processed securely by third-party platforms—never stored directly by us)

Automatically Collected Information

When you visit our website, certain data may be automatically collected, such as:

• IP address

• Browser type

• Pages visited

• General site usage statistics

This information helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

• Provide coaching, movement sessions, and wellness services

• Schedule appointments and manage bookings

• Respond to questions or support requests

• Personalize your program and recommendations

• Maintain safety, legal compliance, and client records

• Improve website functionality and service offerings

We do not sell or share your information for marketing purposes.

3. Sharing of Information

We only share your information:

• With your explicit consent

• With service providers (e.g., Calendly, Stripe) strictly as needed to process bookings or payments

• When legally required (such as risk of harm, court orders, or compliance obligations)

Your information is never shared with third parties for advertising, promotions, or unrelated purposes.

4. Data Security

We take reasonable steps to protect your personal information, including:

• Secure booking and payment systems

• Encrypted connections (SSL)

• Limited access to client records

• Confidentiality protocols

While no system can guarantee absolute security, we follow best practices to safeguard your data.

5. Your Rights

You have the right to:

• Request access to the personal information we hold

• Request corrections to inaccurate information

• Request deletion of data where legally permitted

• Withdraw consent for communication or data storage (except where required for ongoing services or legal documentation)

To exercise these rights, contact us at therenewallabmn@gmail.com.

6. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve browsing experience

• Analyze site traffic

• Remember preferences

You may disable cookies in your browser settings, but some features may not function fully.

7. Third-Party Services

We use trusted third-party providers to operate certain functions:

• Calendly (scheduling)

• Stripe/PayPal (payment processing)

• Website hosting platform

These providers have their own privacy policies and data security standards. We recommend reviewing them if concerned.

8. Children’s Privacy

The Renewal Lab does not knowingly collect or maintain information from individuals under the age of 18 without parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent revision. Continued use of our website or services indicates acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact:
The Renewal Lab
Otsego, MN

therenewallabmn@gmail.com